Terms & Conditions Of Use


Cancellations made within 24 hours of service will be charged in full. Cancellations made before this hour are free of charge. Reservations canceled within 24 hours of the election can be postponed or refunded. However, this will be examined on a case-by-case basis. In cases where payment is required, Any cancellations after the invoice due date will be canceled and no refunds will be given.

Have You Missed Your Flight?

There are many reasons of flight missing like you got stuck somewhere or due to any other reason. If you are dealing with the same situation and you don’t get refund. If you had informed your airline an hour before your flight than you are entitled to the refund of your bound taxed. You will get full refund in case of informing the airline. Otherwise you will get compensated with the ticket price after deducting 1/3 or 1/4 part of its actual value.

Booking Cancellation Due To Flight Delayed

In case your flight is delayed due to any circumstance and you want to cancel your flight then you can freely cancel your flight without any issue. You will get known about the delaying of your flight few hours ago. On the same spot you can inform us about your re-scheduling and cancel your booking free of cost. If you want to reset your booking than you can otherwise you will furnished with refund according to company’s policy.

Flight Delays

If you have a confirmed transfer reservation from the airport and you have provided us with the correct flight information, your driver will be waiting for you on arrival regardless of the delay.

Pick Up Delay

We reserve the right to charge additional fees for delays of more than 15 minutes. This fee is calculated proportionally based on a 5 minute delay of 120 EUR per hour. Please note that if the driver has a busy schedule and no contact has been made to notify us of your delay, the driver will leave after 30 minutes and the service will be fully charged.

Delays On The Road

If you have to stop or turn around on the way to your destination, additional fees may apply. These deviations may include collecting property keys, stopping supermarkets, collecting/dropping off passengers, or returning to your pickup point to pick up a forgotten item.

Wait Time Option

If you may be unsure of your arrival time, please contact the office in advance to discuss this with us. Within our schedule, we may make provisions to respond to your delay. Alternatively, we may charge a lead time to give you more flexibility.


The materials on this website may be technically inaccurate or typographical. The site can be changed or improved at any time. The material on this website is provided "as is" without warranty of any kind, either express or implied. At last, according to the applicable law, the website is not responsible for flexibility and working of anything that you have setup in your mind. This website does not guarantee that the functionality contained on this website will be uninterrupted or error-free, that errors will be corrected or that this website or the server that hosts the website will be free from viruses or other harmful components but with complete satisfaction. The website makes no warranties or representations regarding the use or results of using the materials of the website in relation to the accuracy, accuracy, reliability or other issues. However, this data was obtained from other service providers such as airlines and hotels.

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